Field service,
fully in sync.
Brisk connects the office with technicians in the field. Offline, with GPS, fast quoting and full equipment history. No more WhatsApp, no more paper forms, no more 'where is Mark right now?'
One source of truth for the office and the field
Field service
doesn't have to be chaos.
Scattered requests, paper reports, phone calls to the coordinator. Brisk replaces all of that with one platform that actually connects office and field.
Without FSM
Chaos in work orders
Phone calls, SMS, emails — requests get lost between systems and priorities are set from memory.
No visibility over technicians
You don't know where anyone is, how long a job is taking or whether they even arrived.
Paper reports
Photos on personal phones, signatures on notepads, notebooks full of protocols.
Delays and overtime
Poorly planned jobs, empty runs, no service history for the client.
With Brisk FSM
One place, one flow
Work orders, calendar, map and client in one system. Coordinator sees everything; technician sees what needs doing now.
Live field visibility
GPS, statuses, travel times and job progress — updated automatically from the technician's app.
Digital reports and signatures
Checklist, photos, client signature captured on the phone. Auto-archived and searchable in seconds.
Full client and asset history
Every work order, every device, every replaced part — visible in one place. No more duplicate diagnoses.
One work order, from request to signature.
A day with Brisk: the office plans, the technician executes, the customer signs. No “where are you” calls, no paper.
The office plans
A request lands on the board. The coordinator assigns a technician and a slot — drag and drop, with team load in view.
The technician executes
Everything on the phone: checklist, work timer, photos and part costs. Works offline too.
The customer signs
An on-screen signature closes the job. The PDF report goes to the customer and the office sees it instantly.
A system that understands
service work
Everything a service team needs: the tech in the field, the coordinator in the office, zero Excel and WhatsApp.
Scheduling and kanban
The coordinator sees every job on one screen: kanban, calendar, map. Drag orders between statuses, assign technicians, see priorities at a glance.
Map and GPS tracking
Live location of field technicians. You know who is closest, how long the drive takes and who's free for an urgent job.
Offline-first mobile app
Work orders, photos, customer signatures — all from a phone, even with no signal. Everything syncs when the tech is back online. Zero calls to the office.
Checklists and digital signature
Service protocol in the app: task list, job photos, on-screen customer signature. Everything is saved, nothing gets lost on the way.
Live dashboard and statistics
Team stats, orders needing attention, an AI summary of every completed work order. You see what's happening in the company without opening ten different views.
Roles, teams, security
Multiple users with roles (owner, admin, coordinator, technician). Your company's data kept separate from other companies', hosted in the European Union.
The same system on every device
Office, workshop, service-van cabin — the app adapts to context. Coordinator sees everything; technician sees what matters right now.
Command center in one screen
Kanban, calendar, map, work order list and stats — all in one view. Drag work orders between statuses, assign technicians in two clicks.
Work orders in your pocket
Offline-first. Reports, photos, signatures without signal. Map with navigation. Syncs automatically once back online.
No signal? No problem.
Photos, signatures and reports save locally and sync once you're back online.
One truth for the whole team
The coordinator and the technician see the same, always up-to-date order status.
Configure in hours
Work order templates, roles, checklists — adjust them yourself, no implementation consultant required.
Your team works
without chaos
Four things that change in your company after moving to Brisk.
Fewer calls to the office
The technician has everything in the app. No more calling to ask for the address or who was there last time.
Faster response
Urgent work goes straight to the technician closest to the location — no waiting for someone to pick up the phone.
No paper, nothing lost
Reports, photos and signatures archive automatically. Find a six-month-old work order in three seconds.
Full field visibility
GPS, statuses, ETAs — you know where technicians are and when they'll be back. No calling around, no guessing.
Answers to your questions
The most common questions from service managers evaluating Brisk.
Small and medium service companies in Poland (5–50 technicians): HVAC, AC, elevators, IT, electrical, renewables, installations, equipment service. Anywhere a coordinator plans jobs and technicians drive to customers with a phone and tools.
Yes. Technicians open work orders, take photos, fill in reports and collect customer signatures regardless of signal. Everything syncs automatically once the phone is back online. GPS plus offline is a core feature — most service work happens in boiler rooms, on rooftops and in basements.
Per-user billing, with no limits on work orders, customers, or equipment. No hidden modules, no setup fee. The full price list with a calculator is on the pricing page — during the test period you pay 0 zł.
Hours, not months. Invite your team by email, add your customers and a few order templates — and you're off. No implementation consultant, no two-day trainings — the interface is designed so a technician gets it in 10 minutes.
Yes. 14 days of the full version, all features unlocked, no credit card required. If Brisk isn't a fit after two weeks, you simply stop using it and pay nothing.
Invite technicians by email — they install the app and log in within a minute. We help you move your client base during onboarding. Leave old jobs in Excel as history and start new ones in Brisk. You don't need to move everything on day one.
Yes. Data is stored in EU data centers, compliant with GDPR. Encrypted in transit and at rest, regular backups. Every work order change is recorded — you know who did what and when.
Integrations with iFirma, Fakturownia and wFirma via API are on the roadmap, as is a data export for your accountant. Costs and time entries are already tallied on every work order today.
We are not building Brisk in a vacuum.
We are building it on your pains.
Real quotes from service managers we interviewed during market research.
We tried two FSM systems — both too complicated for our technicians. We went back to WhatsApp and Excel.
HVAC service manager, 12 technicians
Every morning a group message on WhatsApp: who goes where. Every evening I collect photos and reports from each tech separately. This isn't work, it's juggling.
Service coordinator, electrical company
The biggest problem is customer history. A tech shows up for the fourth time and has no idea what his colleague did a month ago. We run the same diagnosis twice.
Owner, renewable energy service company
We tried two FSM systems — both too complicated for our technicians. We went back to WhatsApp and Excel.
HVAC service manager, 12 technicians
Every morning a group message on WhatsApp: who goes where. Every evening I collect photos and reports from each tech separately. This isn't work, it's juggling.
Service coordinator, electrical company
The biggest problem is customer history. A tech shows up for the fourth time and has no idea what his colleague did a month ago. We run the same diagnosis twice.
Owner, renewable energy service company
We tried two FSM systems — both too complicated for our technicians. We went back to WhatsApp and Excel.
HVAC service manager, 12 technicians
Every morning a group message on WhatsApp: who goes where. Every evening I collect photos and reports from each tech separately. This isn't work, it's juggling.
Service coordinator, electrical company
The biggest problem is customer history. A tech shows up for the fourth time and has no idea what his colleague did a month ago. We run the same diagnosis twice.
Owner, renewable energy service company
We tried two FSM systems — both too complicated for our technicians. We went back to WhatsApp and Excel.
HVAC service manager, 12 technicians
Every morning a group message on WhatsApp: who goes where. Every evening I collect photos and reports from each tech separately. This isn't work, it's juggling.
Service coordinator, electrical company
The biggest problem is customer history. A tech shows up for the fourth time and has no idea what his colleague did a month ago. We run the same diagnosis twice.
Owner, renewable energy service company
We pay for a TMS and realistically use 10% of its features. The rest is menus nobody ever opens. I want simplicity, not modules.
Operations director, IT service
Rolling out the previous system took six months and the technicians hated it. After three weeks we were back to paper and a pen.
Operations manager, AC installation
I need one place: the job, the tech, the equipment, the history, the photos, the signature. Not ten tabs, not five apps. One.
Owner, elevator service, 18 technicians
We pay for a TMS and realistically use 10% of its features. The rest is menus nobody ever opens. I want simplicity, not modules.
Operations director, IT service
Rolling out the previous system took six months and the technicians hated it. After three weeks we were back to paper and a pen.
Operations manager, AC installation
I need one place: the job, the tech, the equipment, the history, the photos, the signature. Not ten tabs, not five apps. One.
Owner, elevator service, 18 technicians
We pay for a TMS and realistically use 10% of its features. The rest is menus nobody ever opens. I want simplicity, not modules.
Operations director, IT service
Rolling out the previous system took six months and the technicians hated it. After three weeks we were back to paper and a pen.
Operations manager, AC installation
I need one place: the job, the tech, the equipment, the history, the photos, the signature. Not ten tabs, not five apps. One.
Owner, elevator service, 18 technicians
We pay for a TMS and realistically use 10% of its features. The rest is menus nobody ever opens. I want simplicity, not modules.
Operations director, IT service
Rolling out the previous system took six months and the technicians hated it. After three weeks we were back to paper and a pen.
Operations manager, AC installation
I need one place: the job, the tech, the equipment, the history, the photos, the signature. Not ten tabs, not five apps. One.
Owner, elevator service, 18 technicians
See how modern service works
Book a free demo with the Brisk team. We'll walk through the system using your real work orders and processes.
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